Need Assistance?

• Are you in need of assistance with managing your health care once you return home from hospital?
• Would you like to know more about support services available in the community?
• Do you know who to contact?

Depending on your own personal circumstances, you may find the following information useful and beneficial particularly for patients who are aged, infirm or immobilised in some way.

Community Liaison Is Here To Help

Holy Spirit Northside (HSN) Private Hospital provides a Community Liaison service to assist with our clients’ experience of a timely and co-ordinated discharge. Our Community Liaison Nurses have extensive knowledge of the community services that can be arranged to provide assistance with areas of difficulty. The Community Liaison Manager is also the DVA Liaison Officer at HSN.

Planning for your discharge from Holy Spirit Northside begins when you start planning your admission. It is sometimes necessary to make arrangements before your admission to hospital to ensure additional support services are in place. Consideration needs to be given to matters such as any limitations you may have and how you will manage your daily activities on your return home from hospital.

Issues to consider include:

• transport home from hospital
• personal care requirements
• home nursing
• food services and meal preparation
• house keeping, shopping and errands
• mobility aids
• home modifications and home maintenance.

The Commonwealth Carelink Centre provides information on a wide range of service providers and supportive care. Learn more about this by:

• Phoning Free Call 1800 052 222
• Clicking on the Centre’s Web site
• Asking your GP who can provide guidance and referrals.

Please advise your nursing staff about any existing service providers and / or anticipated services you may require, during your preadmission phone call and during the hospital admission process.

You can contact the Community Liaison Manager to discuss any concerns on (07) 3326 3067 during office hours Monday to Friday.

To ensure that hospital rooms are vacated and available on time to our incoming patients, Holy Spirit Northside Private Hospital has a strict policy of discharging patients by 10:00am. Please be mindful of this when making arrangements for family / friends to collect you from hospital.